Cancellation Policy

• All booking should received 50% advance before 30 days.

FIT Booking

• Cancellation Received by the hotel : Cancellation charge to be levied
• Any cancellation up to 15 days prior to check in date : 25% of total billing for booked period
• Any cancellation between 15 to 4 days prior to check in date : 50% of total billing for booked period.
• No amendment or cancellation allowed between 21st Dec till 31st Dec and all festival holidays.

Group Booking

• Any cancellation before 30 days before check in date : 25% of total billing for booked period
• Any cancellation between 30 and 15 days before the check in date:50 % of the 1st day's room rent
• Any cancellation between 15 to 7 days before the check in date:50% of the total room rent

Notice

Do not deposit any payments to any personal accounts or to any other account other than that of AYUR COUNTY RESORTS Ltd. Or MAS Enterprises Limited. Ayur County Management will not be responsible for any payment issues if done to any other account. Travel Mates (A division of MAS Enterprises Limited), is the GSA of Ayur County Resorts Munnar.